Support
Product and licensing support.
Support covers access, licensing, delivery, general installation, product communication, and administrative inquiries. It does not include financial advice or publication of internal software logic.
Before contacting support
Have your name, access email, NinjaTrader 8 version, and a clear description of the issue available. Do not send credentials or private account information.
Channels
WhatsApp is usually the fastest channel for access and general support inquiries. You may also use Telegram, TikTok, or the form.
Contact form
Use this form for access, licensing, support, or general inquiries. Do not send sensitive trading account information.